תנאי שימוש

1. Introduction

Welcome to AfterUp! These Terms of Service ("Terms") constitute a legally binding agreement between you and Monoloco Ltd. (Company No. 516332269) ("Company", "we", "AfterUp").

AfterUp is a social platform that enables users to create and participate in private events ("Afters") and book VIP tables at clubs.

By registering for and using the Service, you confirm that you have read, understood, and agree to these Terms. If you do not agree, do not use the Service.

2. Eligibility

The Service is intended for users aged 18 and above only. By registering, you confirm that:

• You are at least 18 years old
• You are legally capable of entering into this agreement
• The information you provide is accurate and truthful

If we discover a user is under 18, their account will be immediately terminated.

3. User Account

3.1 Account Creation

Registration requires a mobile phone number verified via SMS code. You are responsible for maintaining account confidentiality and all activity under your account.

The Service supports connection from one device only. When logging into your account from a new device, all existing connections from other devices will be automatically disconnected.

3.2 Account Deletion

You may delete your account at any time through app settings.

Account deletion is performed in two stages:

Stage 1 - Immediate Deactivation: Upon deletion request, your account is immediately deactivated. Your profile will not be visible, you will not be able to log in, and your data will not be used for active features.

Stage 2 - Grace Period (30 days): During this period, you may cancel the deletion and fully restore your account by logging back into the app.

After 30 days, the deletion becomes final and irreversible:

• Your personal details (name, phone, profile photos) will be permanently deleted or anonymized
• Old chat messages will remain under "Deleted User"
• Events you created will remain with "Deleted Host"
• Photos you uploaded to events will be deleted
• Your AfterCoins balance will be deleted with no refund
• Redeemable Balance from Gifts: If at the time of deletion request your account holds a redeemable balance eligible for withdrawal (balance accumulated from received gifts that has passed the vesting period), you may request a withdrawal of this balance during the grace period (30 days), subject to completion of identity verification (KYC) and compliance with the withdrawal terms set forth in Section 9. After the grace period expires and final account deletion occurs, any unredeemed balance will be deleted.
• Transaction history will be retained for 7 years as required by law

Data may continue to exist in backups for a limited period until the next backup cycle.

If you require immediate deletion, please contact support at support@afterup.co.il.

4. User Conduct and Content

AfterUp maintains a zero tolerance policy for objectionable content or abusive users. Any content or behavior that violates the rules below will be removed, and the offending user may be permanently banned without prior notice.

4.1 Prohibited Content

You may not upload, post, or share content that is:

• Nudity, pornography, or sexually explicit
• Violence or threats
• Hate speech, racism, or discrimination
• Drug promotion or sales
• Spam or unauthorized advertising
• Impersonation of others
• Content involving minors
• Harassment or bullying
• False information or fraud
• Illegal activity

4.2 Content Moderation and Filtering

AfterUp operates a content moderation system including:

• Automatic and/or manual content filtering
• Review of reports by admin team within a reasonable timeframe
• Ability to remove content or restrict its visibility
• Ability to suspend or ban violating users

We reserve the right to remove any content that violates these Terms without prior notice.

4.3 Reporting and Blocking

If you encounter offensive content or behavior, you can report and block other users. All reports are reviewed by our admin team and handled in a timely manner.

4.4 Sanctions

Violations may result in:

• Warning
• Temporary suspension (duration determined by admin)
• Permanent ban

5. Events (Afters)

5.1 Creating Events

Users can create private events. As a host, you are responsible for:

• Accurate event description
• Setting maximum participant count
• Indicating relevant details (such as alcohol availability)

Event visibility can be set to:

• Public (default): Visible to all app users and appears on Radar
• Followers: Visible only to the host's followers
• Private: Does not appear in search or Radar, access by invitation only

5.2 Radar (Event Map)

The Radar displays active public events on a map. Event locations are blurred (~500 meters) for all users. Exact location is revealed only to approved participants.

5.3 Event Boost

Events can be promoted on the Radar using AfterCoins:

• Standard Boost: 120 AC for 3 hours
• Premium Boost: 300 AC for 6 hours
• Mega Boost: 600 AC for 12 hours

Boosting raises event visibility in search results and highlights it on the Radar. AfterUp may change boost prices at any time.

5.4 Liability and Safety

AfterUp is a platform only and is not responsible for what happens at events. Hosts are responsible for their events, and participants are responsible for their behavior.

Important safety notice: AfterUp does not inspect, approve, or supervise events, venues, hosts, or participants. The company does not carry insurance to cover damages or incidents that may occur. Users bear full responsibility for assessing the safety of events, venues, and participants, and must exercise independent judgment before attending any event.

Additional clarification: AfterUp does not sell, provide, or promote alcohol. Information about alcohol presence at events is for informational purposes only.

Indemnification: The User undertakes to indemnify and compensate the Company, its employees, and officers, for any damage, loss, lost profits, or expense (including attorney fees and legal costs) incurred as a result of any claim or demand by a third party arising from the User's activity in connection with events (Afters) that the User organized or participated in. This indemnification is subject to the limitations set forth in Section 14.

5.5 AI Image Generation

AfterUp enables creating images using artificial intelligence (AI) for use in events. Images are generated via a third-party service. There is a daily limit on the number of generations. AI images are subject to the same content rules as regular images (see Section 4.1).

6. Social Features

6.1 User Profile

Profiles can be set to public or private:

• Public profile (default): Any registered user who is not blocked can view the profile
• Private profile: Only approved followers can view the profile

6.2 Following

Users can follow other users. For private profiles, approval from the profile owner is required. You can remove followers or unfollow at any time.

6.3 Likes and Reactions

You can like photos in galleries and stories of other users. Likes are public and counted on profiles.

6.4 Stories

Users can upload stories (photos or videos) under the following conditions:

• Duration: Stories are automatically deleted after 24 hours
• Limit: Up to 10 stories per day
• Stories can be linked to events
• AfterUp may remove stories that violate these Terms

6.5 Ping (Conversation Request)

A Ping is a request to start a conversation with another user. The other user can accept or reject the request. Unanswered requests expire after 24 hours.

7. Chat and Messages

7.1 Message Storage

Messages are stored until account deletion. "View Once" messages are deleted after 4 hours if unopened, or immediately after viewing.

7.2 Message Deletion

You can delete messages you sent. The message will be removed from the other party's chat, but may have already been viewed or screenshot.

7.3 Security

Messages are encrypted in transit (TLS) and at rest. There is no end-to-end (E2E) encryption. AfterUp may access messages in cases of suspected Terms violation, legal requirement, or technical support.

7.4 Prohibited Chat Content

Sending content that violates Section 4 (User Conduct) is prohibited in chat, including harassment, spam, unwanted sexual content, or any illegal content.

8. VIP Table Booking

8.1 AfterUp's Role

AfterUp serves as a platform connecting customers to clubs only. AfterUp is not a party to the transaction between customer and club and is not responsible for service provided by the club.

8.2 Booking and Payment Process

When booking a VIP table:

• AfterUp collects a deposit only (10% of minimum spend) via Tranzila
• The deposit is held until transaction completion
• Remaining payment (90% and above) is paid directly to the club on event night
• Final bill at club may exceed minimum — the difference is between customer and club

Important clarification: AfterUp is not a party to the final transaction at the club. Any amount beyond the deposit is a matter between customer and club only.

8.3 Cancellation and Refund Policy

• Cancellation up to 24 hours before: Full deposit refund
• Cancellation less than 24 hours before: Cancellation possible, but deposit is non-refundable

Deposit refunds are processed by AfterUp via Tranzila to the original payment method.

For the avoidance of doubt, to the extent that mandatory Israeli law (including consumer protection laws) requires a different cancellation or refund policy — such laws shall prevail over the provisions of this section.

8.4 Disputes

Deposit-related disputes will be handled by AfterUp. Disputes regarding club service, final bill, or any other matter — contact the club directly. AfterUp is not responsible for and does not intervene in disputes between customers and clubs.

9. AfterCoins, Cards and Withdrawals

9.1 What are AfterCoins

AfterCoins ("AC") are virtual currency within the app used to send virtual gifts ("Cards") to other users and access additional features.

Important clarification: AfterCoins are not gambling, games of chance, lotteries, or prizes. There is no element of randomness or winning in the app. All AfterCoins purchases and uses are direct, predetermined transactions.

9.2 Purchasing AfterCoins

AfterCoins can be purchased via In-App Purchase through Apple App Store or Google Play. Prices include VAT.

AfterCoins purchases are associated with your account and can be restored via the store's Restore Purchases mechanism.

New users may receive a one-time AfterCoins bonus upon registration. AfterUp may change the bonus amount or cancel it at any time, at its sole discretion.

9.3 Sending Cards (Gifts)

Users can send virtual Cards to other users using AfterCoins. Each Card has a fixed, predetermined AC value. Sent Cards cannot be cancelled or returned.

Daily limits on sending Cards exist to prevent misuse. Limit details are displayed in the app and may change from time to time.

9.4 Receiving Cards and Accumulating Value

When a user receives Cards from other users, the AC value accumulates in a withdrawable balance. There is a 21-day waiting period from receiving a Card before it can be included in a withdrawal request.

Clarification: Only AC accumulated from receiving Cards can be withdrawn. Directly purchased AC cannot be converted to real money.

9.5 Withdrawals and Payout Value

Users who have accumulated a redeemable balance in their App Wallet may request a withdrawal of funds subject to the following terms:

• Calculation Model (Net Revenue Share): The redemption value of cards/gifts is derived from the "Net Proceeds" actually received by the Company. The calculation is performed after the deduction of App Store commissions (e.g., Apple App Store / Google Play), applicable transaction taxes (such as VAT), and associated third-party processing fees.
• Revenue Split: The User is entitled to 50% of the Net Proceeds as defined above.
• Vesting Period: Balance accumulated from received gifts will become available for withdrawal only after a 21-day waiting period from the date of receipt, to prevent fraud and verify transactions.
• Rounding: For display convenience, the Company reserves the right to round payout amounts to the nearest whole number. The binding payment amount is the final sum displayed in the User's wallet within the App at the time of the withdrawal request.
• Minimum Withdrawal Threshold: The minimum amount required for a withdrawal request will be published in the App and may be updated from time to time (e.g., equivalent to NIS 100).
• Withdrawal Methods: Fund transfers will be executed via bank transfer, payment applications (such as Bit or PayPal), or any other method the Company makes available to Users, subject to identity verification (KYC).
• Frequency and Timing: Users may submit one withdrawal request per calendar month. The processing time for requests is up to 14 business days from the date of approval.
• Account Age: The account must be active for at least 30 days before the first withdrawal request.
• Taxation: The User bears sole responsibility for reporting and paying any tax due under applicable law in connection with income derived from the Service. The Company may (but is not obligated to) withhold tax at source if required to do so by the tax authorities.
• Transaction Reversals (Chargebacks): In the event that an App Store or credit card company reverses a transaction relating to a purchase used to send a gift to a User, the Company may offset the reversed amount against the receiving User's balance, subject to the following conditions:
  • (a) Notification: The Company shall notify the receiving User of the offset within 48 hours of its execution, including the offset amount, reason for reversal, and updated balance.
  • (b) Negative Balance: If the balance is insufficient to cover the offset, the account will be placed in a "negative balance" state, offset against future earnings. A negative balance shall not exceed NIS 2,000 (or AC equivalent).
  • (c) Expiry: A negative balance not fully covered within 12 months of its creation shall be written off, and the account reset to zero.
  • (d) Appeal: The User may contact support at support@afterup.co.il to inquire about or appeal the offset within 30 days of notification. Inquiries will be reviewed and responded to within 14 business days.

9.6 Identity Verification for Withdrawals

Before the first withdrawal, the User is required to complete an identity verification (KYC) process as determined by the Company, including presenting an identification document, a verification selfie, and verifying bank account or digital wallet details. AfterUp may require additional verification at its discretion.

9.7 Withdrawal Approval or Rejection

Each withdrawal request is reviewed by our admin team. AfterUp may reject withdrawal requests in cases of suspected fraud, Terms violation, or failure to meet verification requirements.

9.8 Changes to Economic Terms

AfterUp reserves the right to update and modify the economic model at any time, at its sole discretion, including but not limited to:

• The redemption values of cards and gifts.
• Minimum and maximum withdrawal thresholds.
• Available payment methods.
• Adjustments necessitated by changes in third-party fees (such as Apple/Google commission rate changes) or tax regulations.

Balances that have already been accumulated in the User's wallet ("Redeemed Balance") will be preserved at their nominal value as displayed at the time of redemption. Material changes to future withdrawal policies or to the economic model will be published in the App or within these Terms of Use at least 14 days in advance.

9.9 Additional Limitations

• Purchased AfterCoins cannot be converted to real money — only AC accumulated from receiving Cards
• AfterCoins do not expire
• AfterCoins cannot be directly transferred between users (except via sending Cards)
• Upon account deletion, AfterCoins balance and accumulated value are deleted without refund (subject to the right to withdraw redeemable balance as set forth in Section 3.2)

9.10 Refunds on AfterCoins Purchases

Refund requests for AfterCoins purchases are subject to Apple or Google policy and should be submitted through the relevant store.

10. Premium Subscription

10.1 Billing and Renewal

• Subscription auto-renews at end of each period
• You can cancel anytime through settings
• After cancellation, subscription remains active until end of paid period

10.2 Refunds

Refund requests for Premium subscription are subject to Apple or Google policy. To request a refund, contact the relevant store (App Store or Google Play).

10.3 Restore Purchases

Previous purchases (subscription or AfterCoins) can be restored via the Restore Purchases mechanism in the app or through the store.

11. Consumer Rights

In accordance with the Israeli Consumer Protection Law, 5741-1981:

11.1 VIP Table Bookings

• Transactions may be cancelled within 14 days, provided the event date is at least 7 business days from cancellation
• Special populations (age 65+, new immigrants, people with disabilities) may cancel within 4 months under the same conditions

11.2 Event Tickets (Marketplace)

Consumer cancellation rights under Consumer Protection Law §14ג also apply to ticket purchases on the platform, as detailed in §22 below.

11.3 Digital Products

For AfterCoins and Premium subscription: By completing the purchase through Apple or Google, you acknowledge immediate access. Cancellation/refund requests will be handled per the relevant store's policy.

12. Intellectual Property

12.1 AfterUp Ownership

All rights in the platform, design, logo, and code belong to AfterUp. No copying, reproduction, or distribution without permission.

12.2 User Content

You retain ownership of content you upload. By uploading, you grant AfterUp a worldwide, non-exclusive, royalty-free license to display, distribute, and use the content within the Service, as well as for marketing, advertising, and promotion of the Service, including on social media, websites, videos, and any other digital media. This license remains in effect for as long as the content is available on the platform, and terminates within a reasonable time after the content is deleted by the user.

13. Limitation of Liability

To the extent permitted by applicable law, AfterUp's total liability for any claim arising from platform use shall not exceed amounts paid to AfterUp in the 12 months preceding the claim, or NIS 500, whichever is greater.

This limitation does not apply to damages caused by gross negligence or willful misconduct by AfterUp.

14. Indemnification

You agree to indemnify and defend AfterUp against claims arising from:

• Your breach of these Terms
• Your conduct at events
• Your violation of law or third-party rights
• Disputes between you and other users

This indemnification is subject to applicable law and does not require indemnification for AfterUp's negligent or unlawful conduct.

15. Notifications and Marketing

15.1 Service Notifications

We will send service-related notifications (chat messages, event updates, confirmations, etc.).

15.2 Marketing Messages

Marketing messages will only be sent if you provided explicit, separate consent during registration. You may withdraw consent anytime through app settings.

16. Changes to Terms

We may update these Terms periodically. Material changes will be published in the app at least 7 days in advance. Continued use after update constitutes agreement to updated Terms.

16.1 Terms Precedence and Authoritative Source

The binding and most up-to-date version of these Terms of Service is the one published on the AfterUp website at https://afterup.co.il/terms. In case of any conflict or inconsistency between the Terms as displayed in the app and the version on the website, the website version shall prevail. Users are encouraged to review the Terms on the website periodically.

17. Service Availability

17.1 No Availability Guarantee

The Service is provided "AS IS". AfterUp does not guarantee continuous or uninterrupted availability. Outages, bugs, or service interruptions may occur.

17.2 Maintenance

AfterUp may temporarily disable the Service for maintenance, upgrades, or repairs, with or without prior notice.

17.3 Service Changes

AfterUp may modify, add, or remove features at any time at its sole discretion.

17.4 Versions

Using the latest app version is recommended. AfterUp may discontinue support for older versions.

17.5 Third-Party Content & Credits

The app may contain links to external websites or services. AfterUp is not responsible for third-party content or services.

Map data and imagery: © Mapbox, © OpenStreetMap. AfterUp uses Mapbox API for its Radar features.

17.6 Force Majeure

AfterUp shall not be liable for any delay, failure, or interruption of the Service resulting from circumstances beyond its reasonable control, including but not limited to: war, hostilities, or security emergencies, natural disasters, pandemics, internet or telecommunications infrastructure failures, outages of servers or third-party services (including cloud, payment processing, and clearing services), strikes, government restrictions, or any other event beyond the Company's reasonable control.

In the event of a force majeure occurrence, AfterUp shall use reasonable efforts to restore the Service as soon as practicable and shall notify Users via the App, website, or any other available means.

18. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Israel. Exclusive jurisdiction for any dispute arising from these Terms or Service use is granted to the courts of Tel Aviv-Jaffa.

19. Verified Badge

Users can request a verified badge (blue checkmark) on their profile. The badge indicates identity verification by the AfterUp team.

19.1 Verification Process

To receive a verified badge, users must provide:

• A photo of themselves holding a note with the current date and "AFTERUP" written on it
• Link to an active social media profile (Instagram, Facebook, etc.)

19.2 Approval or Rejection

The admin team will review the request and approve or reject it. Rejection does not prevent app usage, only receipt of the badge.

Clarification: The verified badge is unrelated to the identity verification (KYC) process required for fund withdrawals.

20. Affiliate Program

AfterUp may offer an affiliate program to selected users. Program details, rewards, and terms will be determined in a separate agreement with each affiliate.

Rewards may include AfterCoins, monetary payment, or other benefits — according to the agreement type.

21. Accessibility

The Company operates in compliance with the Equal Rights for Persons with Disabilities Law and its regulations to ensure accessibility of its digital services. Detailed information about the accommodations made can be found on the "Accessibility Statement" page on the Company's website. For any inquiries or suggestions for improvement, please contact the Accessibility Coordinator at: support@afterup.co.il.

22. Event Ticketing Marketplace

22.1 Nature of the Service and AfterUp's Role

AfterUp operates a two-sided marketplace allowing independent organizers ("Organizer") to publish events and sell tickets, and users ("Buyer") to purchase those tickets.

AfterUp acts solely as an intermediary platform and payment service, and is not a party to the ticket sale transaction. The Organizer is the legal seller, the service provider, and is responsible for the actual performance of the event. AfterUp is not responsible for the realization, quality, safety, or representations of the Organizer regarding the event.

22.2 Escrow Model and Regulatory Exemption

Buyer payments are collected by AfterUp via the payment processor Tranzila and held in escrow for up to 30 days from the event date. Within that period, after deduction of the platform fee, the balance is transferred to the Organizer by bank transfer. AfterUp may, at its sole discretion, issue the transfer to the Organizer at any time within that period — including earlier — provided that the Buyer's refund rights are not impaired.

AfterUp operates in reliance on the exemption set out in the Israeli Payment Services Regulation (Exemption from Licensing and Supervision) Regulations, 5784-2024, including the monthly turnover ceiling of up to ILS 5,000,000 and a maximum balance of up to ILS 1,500 per anonymous card / ILS 3,000 per identified card. AfterUp will operate within each applicable threshold and transition to full regulatory licensing if and when required.

22.3 Legal Framework — C2C / B2C Transactions

For transactions between a private Organizer (C) and a private Buyer (C), Israeli consumer protection law does not directly apply to the sale itself. AfterUp provides through these terms a parallel contractual mechanism granting the Buyer comparable rights, including cancellation rights and refund policy.

Where the Organizer is a business (B) or company, Israeli consumer protection law applies in full to the transaction, and the Organizer is responsible for compliance with it.

22.4 Buyer Cancellation Right (Consumer Protection Law §14ג)

• The Buyer may cancel the ticket purchase within 14 days from the date of purchase, provided that the cancellation date is at least 7 business days before the event.
• Maximum cancellation fee: 5% of the ticket price or ILS 100, whichever is lower.
• Within the 7-business-day window before the event, the statutory right of cancellation expires. Cancellation within this window is subject to the Organizer's policy as displayed on the event page, if any.
• Special populations (age 65+, new immigrants within 5 years, persons with disabilities): cancellation right is extended to 4 months from purchase, subject to the conditions above.
• Buyer cancellation is performed directly in the app ("Cancel Ticket") or by contacting support@afterup.co.il.

22.5 Event Cancellation by Organizer or by AfterUp

• Full event cancellation: The Buyer receives a 100% refund of the purchase amount, with no cancellation fee, directly to the original payment method. This regulatory obligation applies from May 27, 2026, per the 2026 amendment to the Payment Services Regulation Exemption Regulations.
• AfterUp may also cancel an event on its own initiative in cases of suspected fraud, breach of terms of service, or the Organizer's failure to meet its obligations.
• The Organizer undertakes, at the time of event creation and at the time of cancellation, that it bears full responsibility for the consequences of cancellation toward Buyers, and authorizes AfterUp to issue refunds from the balance held in escrow.

22.6 Event Postponement

• If the event date is postponed, the ticket remains valid for the new date.
• The Buyer may demand a full refund of the ticket price within 7 days of the postponement notice. After 7 days without notice from the Buyer, the postponement will be deemed agreed by the Buyer and the ticket will remain valid.
• AfterUp will notify Buyers of event postponement by push notification, email and/or SMS.

22.7 Refund Execution — Method and Timing

• Refunds are issued by AfterUp directly to the original payment method (credit card) via the payment processor Tranzila.
• Processing time: 5 to 14 business days from refund approval. During the pilot phase, the refund may be processed manually and may take up to the upper end of the stated business-day range.
• If a refund processing issue occurs, the Buyer will be notified and an alternative remedy (such as bank transfer) will be offered.
• A Buyer who has not received a refund within 14 business days is invited to contact support at support@afterup.co.il.

22.8 Buyer No-Show

Late arrival or no-show by the Buyer does not give rise to a refund. Admission to the event is subject to the Organizer's policy and to the entry conditions stated on the event page (age, dress code, performance type, etc.).

22.9 Organizer's Obligations (as a Business)

Where the Organizer is a business under Consumer Protection Law, all duties of a seller apply, including issuance of tax invoice and receipt, VAT compliance, and handling customer inquiries. AfterUp does not enforce these duties but provides the Organizer with the Buyer details (name, email, phone) required to comply with them.

22.10 Anti-Scalping (Penal Code §194א)

At this stage there is no secondary market on the platform. When such a market is opened, AfterUp will enforce:

• Technological blocking of resale prices above the ticket's face value.
• Visual verification of the original ticket.
• Blocking of attempts to circumvent the restriction.

22.11 Minors

Ticket purchases are permitted to users aged 18 and over only. If it transpires that a ticket has been purchased by a minor, the legal guardians may cancel the purchase and receive a full refund, without the time limits set out in §22.4.

22.12 "Peace of Mind" Service (future, voluntary)

In the future AfterUp may offer Buyers the option to purchase extended cancellation protection ("Peace of Mind"), allowing cancellation for any reason up to 48 hours before the event with a full refund. This service will be launched in the future and will be subject to separate terms to be published at launch.

22.13 Data Shared with the Organizer

See §4.6 of the Privacy Policy for details of the data transferred from the Buyer to the Organizer at the time of ticket purchase.

22.14 Ticket Transfers Between Users (Gift Transfer)

You may transfer tickets you have purchased to another user in the App, as a gift only and without consideration, subject to the following terms:

• (a) The transfer is a gift only. It is forbidden to demand or accept payment, benefit, or any consideration in exchange for the ticket — neither inside nor outside the App. Violation of this prohibition shall be deemed prohibited scalping under §194א of the Penal Code, 5737-1977, and may result in criminal proceedings. AfterUp reserves the right to report suspected scalping to the police, permanently suspend suspected accounts, and cancel tickets without compensation.
• (b) A ticket may be transferred only once in its lifetime. After one successful transfer, the ticket cannot be transferred again — even if it returns due to decline or expiration.
• (c) The recipient must be an active user in the App (not blocked, not suspended), and must meet the event's requirements (age, organizer approval where applicable, and any other condition). Transfers are permitted only between users with an existing social connection in the App (at least one of them follows the other).
• (d) Transfers are prohibited within the 30 minutes preceding the event's start time. This restriction is intended to prevent abuse near the entrance scanning window.
• (e) Cancellation and refund rights under §22.4 (and §14ג of the Consumer Protection Law, 5741-1981) remain solely with the original Buyer. The recipient does not acquire consumer rights from us, since they did not enter into a consumer transaction with us — they received the ticket as a gift from the original Buyer. For the avoidance of doubt: even after the recipient accepts the transfer, the original Buyer may still exercise their cancellation right under §22.4. In that case the gifted ticket will be automatically cancelled and the recipient will be notified. AfterUp bears no liability to compensate the recipient in this scenario — any dispute (if it arises) is strictly between the original Buyer and the recipient.
• (f) The transfer is atomic and irreversible from the moment the recipient accepts: the ticket disappears from the sender's wallet and appears in the recipient's wallet with a new QR code. A screenshot of the QR from the sender is not valid for scanning after a transfer.
• (g) A transfer offer awaits the recipient's acceptance for 48 hours. If unanswered within this time, the ticket automatically returns to the sender's wallet. The sender may cancel the offer at any time before the recipient accepts.
• (h) A purchase that is fully refunded, or an event that is cancelled, will automatically cancel any pending transfer offer related to the ticket.
• (i) AfterUp may limit the daily transfer count per user (default: up to 10 active transfers per 24 hours) and may block users suspected of abuse, serial scalping, or circumvention of platform limits.
• (j) The ticket-transfer feature does not constitute a "secondary market" within the meaning of §22.10 of these Terms, since it does not allow monetary or barter consideration in exchange for the ticket.

23. Contact Us

• Email: support@afterup.co.il
• Phone: +972-50-4675259
• Address: 45 Menachem Medmon St., Tel Aviv 6767634, Israel

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